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Choosing which phone number an extension’s outgoing caller-ID will show

Last Updated: July 21, 2025

The account administrator can choose which phone number will appear as an extension’s outgoing caller-ID by following these instructions:

  1. Log in to office.ooma.com as an administrator and navigate to the Settings page.
  2. Locate the user whose caller-ID settings will be updated and click the corresponding line.
  3. Under the Numbers tab, choose the phone number that will be displayed as the user’s outgoing caller-ID.
  4. Click Save.