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How to change a user extension’s location

Last Updated: July 21, 2025

You can change a user extension’s location by following the instructions below:

  1. Log in to office.ooma.com as an administrator and navigate to the Settings page.
  2. Locate the user whose location will be updated and click the corresponding settings icon.
  3. Choose a location from the Location dropdown menu in the Basic tab. You can also add a new location by clicking Add New Location.
  4. Click Save.