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Updating administrator information

Last Updated: March 12, 2026

The Account Administrator is the person whose contact information is on file for the Ooma Office account. This information can be reviewed and updated at any time.

The method you’ll use to update your Ooma Office administrator information depends on whether you have multi-location enabled on your account.

If you have multilocation enabled

  1. Log in to office.ooma.com as an administrator and navigate to the Account page.
  2. Click Preferences.
  3. Update your administrator’s name and email address.
  4. Save your changes.

If you do not have multilocation enabled

  1. Log in to office.ooma.com as an administrator and navigate to the Account page.
  2. Click Profile.
  3. Locate the Administrator Information section and review the account administrator name and email address. If you want to update it, click Edit.
  4. Enter the new name and email address.
  5. Save your changes.