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Small Business Resources / Troubleshooting

The phone connected to my Ooma Linx doesn’t get a dial tone

Last Updated: March 8, 2026

If the phone connected to your Ooma Linx doesn’t get a dial tone, try the following troubleshooting steps:

  • If the system status indicator light is solid amber, try moving the Linx closer to the Base Station
  • If the system status indicator light is blinking amber, visit Ooma Linx mobile quick start guide for instructions on how to register the device to the Base Station
  • Verify that the Ooma Office Base Station is powered on and working properly. The system status indicator light should be solid blue
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