POTS Replacement for Manufacturing

Synthetic Materials Maker Escapes Real Price Hikes For POTS Lines by Selecting Ooma AirDial

The customer:

A global manufacturer of synthetic materials with multiple product divisions.

The challenge:

The manufacturer’s IT team noticed the increasing monthly costs of landlines and also wanted to future-proof their infrastructure ahead of the impending “copper sunset” where landline providers will be shutting down traditional copper-wire phone service.

The IT team found Ooma AirDial and engaged with the sales team. Because the company is large, there were many decision makers with a lot of concerns. Ooma set up a standing weekly call where anyone from the IT team could show up to ask questions. Also, the IT team did a proofof-concept test with AirDial at one location, replacing POTS lines for fire alarms and emergency phones.

The solution:

The operator’s IT consultant was familiar with several POTS replacement solutions and helped the operator to select Ooma AirDial because of its powerful remote management, an essential feature for monitoring equipment across many locations. There are now 1,000 lines of AirDial across the operator’s facilities, supporting fire alarms, building security systems, elevators and emergency phones, as well as fax machines at nursing stations.