Ooma Blog

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It takes a special set of skills to succeed as a receptionist. The best have a combination of soft (interpersonal) and hard (technical) skills. This post takes a look at both, along with tips to help refine key receptionist skills to help yours become a call management ninja.

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2020 is an election year, which means political campaigns have spent a lot of time moving around the country, setting up offices and making tons of calls. Ooma customer Zac Cramer is an independent IT consultant has set up phone networks for four political campaigns across the country.

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One of Maryland’s largest hearing-loss clinic chains had a voice problem earlier this year: The existing phone system, patched together from multiple providers across multiple locations, couldn’t easily connect team members to each other or to their patients.

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Restaurants, more than almost any other type of business, have had to rapidly pivot their operations in the era of Covid-19. Gino Scala, owner and operator of four Great Full Gardens restaurants in the Reno, Nevada, area, got much needed help from Ooma in developing new ways to connect with customers.

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Are you hungry for nachos or other classic Mexican food? If you’re in Pico Rivera, California, the place to go is Casa Garcia (http://www.casagarcia.la/). The family-owned restaurant has been in business for 42 years and is now run by Nicole Zaun, the founder’s granddaughter.

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With customer relationships top of mind for businesses, it’s no surprise that.