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Home > Small Business Phone Systems > Faqs > Getting 1 800 Numbers with Ooma Office

Getting 1-800 numbers with Ooma Office.

Many small businesses make it a priority to set up a 1-800 number or toll-free number for their customers. Not only does this allow their customers to get more general information about their business and locations, but it also gives business owners a nationwide presence and helps them look more professional. 

Setting up a 1-800 number with Ooma Office is simple and straightforward. 

How to add a toll-free number with Ooma Office

Follow these instructions to add a toll-free number to your Ooma Office account. 

  1. Log into office.ooma.com as an administrator and navigate to the Settings page. 
  2. Click Phone Numbers. 
  3. Click Add and choose Toll Free Number from the list. 
  4. A toll-free phone number has been pre-selected, but you can choose a new one by clicking on the suggested number. 
  5. Choose whether you will assign the phone number to an extension or if you will leave it unassigned. 
  6. Click Save. 

How to add a toll-free calling plan

If you're planning on receiving a lot of toll-free calls, you can also add a toll-free calling plan to your Ooma Office account. 

Normally if you are receiving more than 500 minutes per month of incoming toll-free calls, you can subscribe to a calling plan to reduce the cost to your business. Ooma Office currently offers two toll-free calling plans: 

  • $15 per month for 1,000 additional minutes of toll-free number calling (1,500 minutes total per month). Additional minutes are charged at 2.9¢ per minute. 
  • $30 per month for 2,500 additional minutes of toll-free number calling (3,000 minutes total per month). Additional minutes are charged at 2.4¢ per minute. 

If you would like to subscribe to one of these plans, you can do so by logging into Ooma Office Manager as an administrator and visiting the Services section of the Store page. 

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