Ooma Business Blog
AI scams targeting businesses: are you prepared?
November 3, 2026
Voice clones and deepfake video calls make AI fraud harder to spot. Here are six AI scams targeting businesses and how to protect yours.
 | by Husain Sumra |
AI governance without an AI team: A practical escalation framework for businesses
November 2, 2026
Learn how to set AI rules, assign ownership and know when to proceed, pause or escalate without a dedicated AI team.
| | by Husain Sumra |
AT&T’s copper line shutdown has begun
October 26, 2026
AT&T has started phasing out copper POTS lines, with no new installs or changes in nearly 20 states beginning October 15, 2025—and most copper services slated to retire by 2029. That puts fire alarms, elevator phones, safety call boxes and other POTS-dependent devices at risk. Learn the timeline, the operational and compliance impacts, and how modern POTS replacement solutions like AirDial keep critical systems online.
 | by Tonya Hottmann |
From phone call to action: 8 workflows worth connecting
October 12, 2026
Connect your business phone system to the apps you already use every day and cut down on after-call work.
 | by Mark Vogel |
What happens after Hello: 8 ways AI is changing how businesses answer the phone
October 1, 2026
Endless phone menus, hold times and voicemail leave callers frustrated. Here are eight ways AI is changing how businesses answer the phone, and how to balance automation with a human touch.
| | by Mark Vogel |
What phone data can tell you about your business
September 22, 2026
See how call volume, timing, duration, answer rates and transfers can reveal ways to improve business operations.
| | by Mark Vogel |