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Home > Small Business Phone Systems > Faqs > How Long Does Ooma Retain Call Log and Call Recording Data
How long does Ooma retain call log and call recording data?
- Call Logs: Ooma retains call-history data for the duration of your account and uses it to provide reporting, analytics, and troubleshooting support.
- Call Recordings: If your account includes the call-recording feature, recordings are retained for 90 days by default. Users and admins may download recordings locally if longer retention is required for compliance or business needs.
For businesses with strict privacy or regulatory requirements, Ooma recommends regularly exporting call logs and downloading required recordings before they expire.
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