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Home > Small Business Phone Systems > Faqs > How Can an Ooma Office Administrator Review the Companys Call Logs

How can an Ooma Office administrator review the company’s call logs?

 

  •     Log in to the Ooma Office admin account via  office.ooma.com.  
  •     From the Dashboard, view the Call Logs section — this will list recent calling activity     across the entire company (internal calls and external incoming/outgoing calls).  
  •     Use the View menu to select all calls or apply filters (for example, only incoming or internal).  
  •     You can search for a specific name or phone number to get details about calls involving that party.  
  •     Use the Click to Call feature by clicking a remote party’s phone number for a quick callback.  
  •     To export a full record, click Download to Computer — the call logs will be saved as a CSV file that can be opened in Excel or similar programs.  

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