Ooma Blog

Introducing 8 updates that make the Ooma Office mobile app even better - blog post image

Introducing 8 updates that make the Ooma Office mobile app even better

October 24, 2022

At Ooma, we’re always looking for ways to improve our products and make our customers’ lives easier. That’s why we’re excited to announce the debut of one of the biggest rounds of updates the Ooma Office mobile app has seen! With eight productivity-focused features to upgrade your experience, here’s everything you need to know about the app’s latest updates.
The 411 on 988: How this valuable new resource can help save lives - blog post image

The 411 on 988: How this valuable new resource can help save lives

October 19, 2022

Formerly known as the National Suicide Prevention Lifeline, the 988 initiative is a joint effort by the U.S. Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration (SAMHSA), the Federal Communications Commission (FCC), and the U.S. Department of Veterans Affairs, to put crisis care in greater reach for people in need.
Get a good night’s sleep: Custom phone solutions help keep your hotel or motel in business 24/7 - blog post image

Get a good night’s sleep: Custom phone solutions help keep your hotel or motel in business 24/7

October 6, 2022

A guest is calling the front desk, but you don’t know who it is because your old PBX system doesn’t have Caller ID. Last week, a different guest complained she kept pushing “0” and the phone hung up on her, instead of transferring her to reception. You don’t even want to think about what might happen if there was an emergency and someone couldn’t call 911.
Change your tune and influence customers with Ooma’s Music on Hold - blog post image

Change your tune and influence customers with Ooma’s Music on Hold

September 30, 2022

On-hold music can go a long way to boosting your callers’ mood and influencing things like customer satisfaction, caller retention and reduced churn. And guess what? Ooma can help you step up your music on hold game. Let’s take a look.
Getting personal: How Salesforce Integration brings you closer to your customer - blog post image

Getting personal: How Salesforce Integration brings you closer to your customer

August 24, 2022

In our ever-expanding digital landscape, we’re more connected than ever before—yet it’s also more challenging to build strong customer relationships, given the endless distraction and depersonalization.
Escape AT&T’s high landline costs and keep your phone number - blog post image

Escape AT&T’s high landline costs and keep your phone number

August 11, 2022

Are you stuck paying for high-speed internet and a landline phone? Shelling out for two different services can be a drag. But the good news is you can cut costs, cancel AT&T home phone service and keep your phone number by switching to a VoIP service. VoIP, or Voice over Internet Protocol, enables you to make phone calls via the internet – so you won’t need a landline anymore.