Introducing MyPhone by Ooma,
a modern landline for kids.
Learn More
Home > Home Phone Service > Faqs > How to Change Voicemail

How to change voicemail.

Ooma gives you several convenient ways to change your voicemail settings. You can access your initial setup by pressing the "play" button on your Ooma device. 

You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu. Users can also access voicemail controls from any phone by hitting the * button when voicemail picks up and they enter the navigation menu. 

Note: You can only access your voicemail controls remotely after you have gone through the initial setup process with your Ooma device. 

When you are using your Telo or another phone, you can play messages, delete messages, repeat messages and listen to saved messages. If you have any other questions about Ooma's voicemail settings, visit our list of extended FAQs

Other related questions...

Chat support

Thanks — We’ve Got Your Request.

A member of our support team will reach out to you as soon as we’re back online. In the meantime, you can keep browsing our support articles.

Need an answer right now?

Most questions are already answered in our support articles — setup guides, troubleshooting and how-tos.

Visit the Support Site
Or leave a message and we’ll follow up
By clicking below you expressly agree to and acknowledge the statements set forth in this
link By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
and in the Ooma Rewards Program Terms and Conditions.
Fix error