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Home > Home Phone Service > Faqs > What Happens to Phone Service During Internet or Power Outages

What happens to phone service during internet or power outages?

Unless you have backup batteries for your VoIP phones, your home and business phones won’t work during a power or internet outage. However, Ooma has backup solutions to keep you connected during outages. Homeowners can get the Ooma Telo 4G Safety Phone, and there’s Ooma Connect for businesses. And Ooma customers can also use Ooma’s mobile apps to access their phone service.

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