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Home > Telo > Faqs > Why Do I Have to Pay Taxes and Fees

Why do I have to pay taxes and fees?

Although unlimited calling is free with Ooma Telo, users are required to pay monthly taxes and fees. Why? 

Telecommunication is a highly regulated industry and subject to many laws, regulations and taxes at the city, county, state, province and federal levels. As a result, Ooma charges applicable taxes and fees so that we as a company comply with laws and regulations mandated by the government. These taxes and fees are split into the following categories: 

  • Regulatory compliance fee
  • 911 service fee
  • Federal universal service charge (U.S. customers only) 
  • State or province and local taxes, fees and surcharges

You can use our tax calculator to determine how much you will need to pay each month in taxes and fees. 

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