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Home > Enterprise Communications > Faqs > How Does Ooma Enterprise Guarantee Call Reliability

How does Ooma Enterprise guarantee call reliability?

At Ooma, we have developed a globally redundant voice network that has multiple connections to Tier-1 international carriers. We continuously monitor the network for any issue that could compromise voice quality. 

Ooma's Points of Presence (POP) network is the backbone of our service, as it limits the distance that calls have to travel, improving call quality worldwide. We take great pride in our unique approach to the network and have spent years perfecting it, ensuring only the highest quality and service. As a matter of fact, our VoIP network runs entirely on equipment that we own in facilities we control - not randomly in the cloud. 

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