Home > Home Phone Service > Faqs > Why Do I Have to Pay Taxes and Fees

Why do I have to pay taxes and fees?

Although unlimited calling is free with Ooma Telo, users are required to pay monthly taxes and fees. Why? 

Telecommunication is a highly regulated industry and subject to many laws, regulations and taxes at the city, county, state, province and federal levels. As a result, Ooma charges applicable taxes and fees so that we as a company comply with laws and regulations mandated by the government. These taxes and fees are split into the following categories: 

  • Regulatory compliance fee
  • 911 service fee
  • Federal universal service charge (U.S. customers only) 
  • State or province and local taxes, fees and surcharges

You can use our tax calculator to determine how much you will need to pay each month in taxes and fees. 

Other related questions...

Telo Pro in black.

Ooma Telo

The original Ooma Telo is hardwired to your internet router. So if you can locate your Ooma Telo close to your router, this is the one for you.
Phone service – $0.00/mo*
Ooma Telo –
$99.99

Shipping – Free

ADD TO CART

*Pay monthly taxes and fees. Check here.

Telo-Air home phone.

Ooma Telo™ Air

Go wireless with Ooma Telo Air. This model has all the features of Ooma Telo but connects through your WiFi, so you can display it anywhere within range without wires getting in the way.
Phone service – $0.00/mo*
Ooma Telo Air –
$129.99

Shipping – Free

ADD TO CART

*Pay monthly taxes and fees. Check here.

Ooma Telo 4G

Ooma Telo 4G

Get home phone service wirelessly with a high-speed 4G LTE connection. Perfect for homes without internet, or use as a backup in the event of an outage.
Ooma Telo 4G –
$129.99

Shipping – Free

ADD TO CART

*Pay monthly taxes and fees. Check here.