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Home > Home Phone Service > Faqs > Why is Ooma Basic Free and Ooma Premier Costs Money

Why is Ooma Basic free and Ooma Premier costs money?

Ooma Basic and Ooma Premier are two distinct service tiers that offer different features. Regardless of whether you choose Basic or Premier service, you can enjoy unlimited free calling in the U.S. and Canada (all you pay are taxes and fees), as well as voicemail access, call waiting, call logs and PureVoice technology that ensures crystal-clear calls. 

However, Premier offers a suite of additional home phone features, including: 

  • Custom and anonymous call blocking
  • Receiving incoming calls on the Ooma Mobile App
  • Call forwarding
  • Backup number
  • 3-way conference calling
  • Integration with Google Voice, Dropbox, Amazon Alexa, and more 

In fact, it only costs less than $10 a month to have access to more than 20 industry-leading features. To learn more about the differences between Ooma Basic and Ooma Premier, check out this FAQ page that takes a closer look at the two offerings. 

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Ooma Telo White

Get crystal-clear nationwide calling for free. All you pay are applicable taxes and fees.
Phone service – $0.00/mo*
Ooma Telo – $99.99
Shipping – Free

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*Pay monthly taxes and fees. Check here.

Ooma Telo™ Air

Go wireless with Ooma Telo Air. This model has all the features of Ooma Telo but connects through your WiFi, so you can display it anywhere within range without wires getting in the way.
Phone service – $0.00/mo*
Ooma Telo Air – $129.99
Shipping – Free


*Pay monthly taxes and fees. Check here.

Ooma Telo 4G

Get home phone service wirelessly with a high-speed 4G LTE connection. Perfect to use as a backup in the event of an outage.
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Ooma Telo 4G – $129.99
Shipping – Free


*Pay monthly taxes and fees. Check here.