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What happens if there is a problem at an Ooma Enterprise carrier or data center?

Ooma Enterprise has multiple carrier options for delivering calls. Redundancy guarantees that if one carrier is having an issue, we can seamlessly and invisibly route the call to another. 

We also deploy an unique active/active architecture that is synchronized between points of presence. The end result is high availability within each network location for service and the ability to fail between locations seamlessly if there is an issue at one of them. 

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