Ooma Blog

---

See how AI transcription creates searchable call records, summaries, and action items that help businesses work faster and smarter.

---

Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.

---

Improve work-life balance by setting communication boundaries that protect personal time while keeping customers and coworkers supported.

---

Take a nostalgic look at classic toy telephones and see how children’s phones evolved from playthings to real communication.

---

AT&T has started phasing out copper POTS lines, with no new installs or changes in nearly 20 states beginning October 15, 2025—and most copper services slated to retire by 2029. That puts fire alarms, elevator phones, safety call boxes and other POTS-dependent devices at risk. Learn the timeline, the operational and compliance impacts, and how modern POTS replacement solutions like AirDial keep critical systems online.

---

AI saves time, but knowing when to hand customers over to a real person is the key to better service, trust, and long-term success.