Sunnyvale, CA - Monday, February 8th, 2021
Ooma, Inc., a smart communications platform for businesses and consumers, went deep into the end zone of its network last night and discovered the peak moment for take-out orders during the Super Bowl: 7:03 pm Eastern, when simultaneous calls to quick-service restaurants increased 250 percent from the previous Sunday.
Hungry football fans eager for pizza, chicken wings and other game-time favorites first hit the phones in a big way at 5 pm Eastern, when simultaneous call volume almost doubled within ten minutes. Simultaneous calls handled by Ooma continued at high levels – except for a dip at 6:30 pm for kick-off – until about 7:30 pm.
Ooma provides phone service to more than two million customers, including restaurant businesses who stay ahead of the competition with the advanced features of Ooma Office and Ooma Enterprise (https://www.ooma.com/business/).
“Even in these extraordinary times, the Super Bowl is an event that calls for celebration and our restaurant customers want to know calls will get through without any blocking or tackling,” said Jim Gustke, vice president of marketing for Ooma. “We easily rushed through this surge in traffic, demonstrating that Ooma can deliver endurance like Tom Brady and quick action like Patrick Mahomes.”
Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home or business. Learn more at www.ooma.com.