Ooma Reports First Quarter Fiscal Year 2018 Financial Results

Palo Alto, CA - Tuesday, May 23rd, 2017

First Quarter Fiscal 2018 Financial Highlights:

  • Revenue: Total revenue was $27.6 million, up 13% year-over-year. Subscription and services revenue increased 12% year-over-year to $24.1 million, driven by 63% growth of Ooma Office subscription and services revenue. Product and other revenue increased 17% year-over-year to $3.5 million, and was 13% of total revenue.
  • Net Loss: GAAP net loss was $3.4 million, or $0.19 per basic and diluted share, compared to GAAP net loss of $4.0 million, or $0.23 per basic and diluted share, in the first quarter of fiscal 2017. Non-GAAP net loss was $0.3 million, or $0.02 per basic and diluted share, compared to non-GAAP net loss of $1.4 million, or $0.08 per basic and diluted share, in the first quarter of fiscal 2017.
  • Adjusted EBITDA: Adjusted EBITDA was $0.1 million for the first quarter of fiscal 2018 compared to ($1.1) million in the prior year period.

For more information about non-GAAP net loss and Adjusted EBITDA, see the section below titled “Non-GAAP Financial Measures” and the reconciliation provided in this release.

“We are progressing well on our strategy to grow Ooma Office which delivered strong results and we continue to make significant advances on Office, including launching service for WeWork in France,” said Eric Stang, chief executive officer of Ooma. “Our subscription services revenue for Office and Telo combined grew 20% in Q1 versus a year ago, however, we are disappointed that revenue from both Business Promoter and Talkatone declined in the quarter.  We are behind on some key residential initiatives for the year and are taking steps to improve our execution.  We believe our core business is fundamentally strong and we have a great opportunity ahead.”

Recent Business Highlights:

  • Announced the expansion of Ooma Office into France as a provider of cloud-based phone service for WeWork.
  • Won PCMag’s Business Choice Awards for Best VoIP Solution for an unprecedented fourth consecutive year.

Business Outlook:

For the second quarter fiscal 2018, Ooma expects to report:

  • Total revenue between $27.6 million to $28.0 million.
  • GAAP net loss in the range of $3.8 million to $4.3 million, and non-GAAP net loss in the range of $0.5 million to $0.8 million.
  • GAAP net loss per share in the range of $0.21 to $0.23, and non-GAAP net loss per share in the range of $0.03 to $0.05 based on approximately 18.3 million basic and diluted weighted average common shares outstanding.

For the full fiscal year 2018, Ooma expects to report:

  • Total revenue in the range of $113.0 million to $116.0 million.
  • GAAP net loss in the range of $13.3 million to $14.8 million, and non-GAAP net loss in the range of $1.5 million to $2.5 million.
  • GAAP net loss per share in the range of $0.71 to $0.79, and non-GAAP net loss per share in the range of $0.08 to $0.13 based on approximately 18.8 million basic and diluted weighted average common shares outstanding.

Conference Call Information:

Ooma will host a conference call and live webcast for analysts and investors at 5:00 p.m. Eastern time today, May 23, 2017. The news release with the financial results will be accessible from the company’s website prior to the conference call. Parties in the United States and Canada can access the call by dialing +1 (800) 227-9428, using conference code 1867791. International parties can access the call by dialing +1 (785) 830-1925, using conference code 1867791.

The webcast will be accessible on Ooma’s investor relations website at https://investors.ooma.com for a period of one year. A telephonic replay of the conference call will be available through Saturday, May 27, 2017. To access the replay, parties in the United States and Canada should call +1 (888) 203-1112 and enter conference code 1867791. International parties should call +1 (719) 457-0820 and enter conference code 1867791.

Non-GAAP Financial Measures

In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures, including: non-GAAP net loss, non-GAAP net loss per share, non-GAAP gross profit and gross margin, non-GAAP operating loss, and Adjusted EBITDA. Adjusted EBITDA represents the net loss before interest and other income, depreciation and amortization and other non-GAAP expenses.

These non-GAAP financial measures exclude non-cash stock-based compensation expense and related taxes and amortization of intangibles.

These non-GAAP financial measures are presented to provide investors with additional information regarding our financial results and core business operations..  Ooma considers these non-GAAP financial measures to be useful measures of the operating performance of the company, because they contain adjustments for unusual events or factors that do not directly affect what management considers to be Ooma’s core operating performance, and are used by the company’s management for that purpose.  Management also believes that these non-GAAP financial measures allow for a better evaluation of the company’s performance by facilitating a meaningful comparison of the company’s core operating results in a given period to those in prior and future periods. In addition, investors often use similar measures to evaluate the operating performance of a company.

Non-GAAP financial measures are presented for supplemental informational purposes only to aid an understanding of the company’s operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from non-GAAP financial measures presented by other companies.  A limitation of the non-GAAP financial measures presented is that the adjustments relate to items that the company generally expects to continue to recognize. The adjustment of these items should not be construed as an inference that the adjusted gains or expenses are unusual, infrequent or non-recurring. Therefore, both GAAP financial measures of Ooma’s financial performance and the respective non-GAAP measures should be considered together.  Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure in the tables below.

Disclosure Information

Ooma uses the investor relations section on its website as means of complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor Ooma’s investor relations website in addition to following Ooma’s press releases, SEC filings, and public conference calls and webcasts.

Legal Notice Regarding Forward-Looking Statements

This press release contains forward-looking statements under the Private Securities Litigation Reform Act of 1995. In particular, statements regarding future economic performance, finances, and expectations and objectives of management constitute forward-looking statements. Forward-looking statements can be identified by the fact that they do not relate strictly to historical facts and generally contain words such as “believes,” “expects,” “may,” “will,” “should,” “seeks,” “approximately,” “intends,” “plans,” “estimates,” “anticipates,” and other expressions that are predictions of or indicate future events and trends and that do not relate to historical matters. In particular, this press release includes forward looking statements regarding continued growth of our subscriber base, the strength and quality of our SaaS platform, our competitive advantage serving small business, home and mobile customers, and improvement in our financial performance.  Although the forward-looking statements contained in this press release are based upon information available at the time the statements are made and reflect management’s good faith beliefs, forward-looking statements inherently involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements to differ materially from anticipated future results. Important factors that could cause actual results to differ materially from expectations include, among others:  our inability to attract new customers on a cost-effective basis; our inability to retain customers; intense competition; our reliance on retailers and reseller partnerships to sell our products; our reliance on vendors to manufacture the on-premise appliances and end-point devices we sell; our reliance on third parties for our network connectivity and co-location facilities; our reliance on third parties for some of our software development, quality assurance and operations; our reliance on third parties to provide the majority of our customer service and support representatives; our limited operating history; and interruptions to our service.  You should not place undue reliance on these forward-looking statements, which speak only as of the date hereof. We do not undertake to update or revise any forward-looking statements after they are made, whether as a result of new information, future events, or otherwise, except as required by applicable law.

The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those more fully described in our filings with the Securities and Exchange Commission, including the risk factors contained in our Annual  Report Form 10-K for the year ended January 31, 2017, filed with the SEC on April 11, 2017. The forward-looking statements in this press release are based on information available to Ooma as of the date hereof, and Ooma disclaims any obligation to update any forward-looking statements, except as required by law.

For more information please visit our Investor’s site at: https://investors.ooma.com/investors/press-releases/press-release-details/2017/Ooma-Reports-First-Quarter-Fiscal-Year-2018-Financial-Results/default.aspx 

About Ooma, Inc.

Ooma (NYSE: OOMA) provides leading communications services and related technologies that bring unique features, ease of use, and affordability to businesses of all sizes and residential customers through a smart cloud-based SaaS platform. For businesses, Ooma delivers advanced voice and collaboration features including messaging, intelligent virtual attendants, and video conferencing to help them run more efficiently. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Learn more at www.ooma.com or www.ooma.ca in Canada.


Matthew S. Robison
Director of IR and Corporate Development
Ooma, Inc.
email: ir@ooma.com
phone: (650) 300-1480

Mike Langberg
Director of Corporate Communications
Ooma, Inc.
email: press@ooma.com
phone: (650) 566-6693