Sunnyvale, CA - Tuesday, April 9th, 2019
Ooma, Inc., a smart communications platform for businesses and consumers, today announced the next generation Ooma Enterprise Communications Client, which makes unified communications (UC) easy and accessible for business users.
Ooma Enterprise (https://www.ooma.com/enterprise-communications/) is a highly customizable and scalable Unified-Communications-as-a-service (UCaaS) solution for mid-size and larger businesses. Built on a distributed, highly reliable architecture with an API-first design, Ooma Enterprise provides custom app integrations, advanced call analytics, and a contact center platform.
The Ooma Enterprise Communications Client (desktop client) brings together the most important unified communications features in a single interface that includes a soft phone, presence, chat, conferencing, visual voicemail, and call history.
With the Ooma Enterprise Communications Client, users can:
All Ooma Enterprise accounts are supported by an Ooma Customer Success Hero who provides white glove assistance for configuring and maintaining the customer’s Ooma deployment. The Customer Success Hero can walk UCaaS administrators through the back-end set up of the Ooma Enterprise Communications Client. End users only need to install the app and sign in to get started.“Unified Communications is a great idea in theory that often falls down in practice because of solutions and interfaces that are too complex for users,” said Dayton Turner, vice president of enterprise product at Ooma. “We designed the Ooma Enterprise Communications Client to be easy for administrators to put in place and obvious for users, giving everyone the one tool they need to be more productive and more collaborative.”
The Ooma Enterprise Communications Client is expected to be available at no additional cost to Ooma Enterprise customers in May 2019 for Windows and Mac computers.
Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home or business. Learn more at www.ooma.com.