Latest posts by Diane Balogh

8 reasons to pick up calls from unknown numbers
  • January 13, 2022
We all have our reasons why we don’t always pick up. I’m tired of the calls from survey companies and telemarketers. My mother-in-law fears fraudsters after getting a call for bail; thankfully she smelled a rat because nobody calls her “Grandma.” Others ignore calls they suspect are work related if they come in after working hours. And some take the FCC’s consumer advice to combat robocalls and spoofing by letting calls from unknown numbers go to voicemail. [Read More]
Posted in Home Phone
What are SIP best practices?
  • December 21, 2021
The Session Initiation Protocol (SIP) is a cornerstone in Voice over Internet Protocol (VoIP) transmissions. The underlying network equipment is complex and supports a wide range of functions that sometimes conflict. Consequently, businesses find themselves deploying less than optimal solutions. What follows are tips that help your business maximize its SIP investment. [Read More]
Posted in Business
Ooma kicks off the holiday season with a grateful heart
  • November 23, 2021
Here at Ooma, we didn’t have to look any farther than Facebook to find two Ooma Office customers for which we are most grateful. And, when the feeling is mutual, well that’s just whipped cream on the pumpkin pie. [Read More]
Posted in Business
9 tips to spice up your Thanksgiving conversations
  • November 23, 2021
Every year since 2002, the week of Thanksgiving has been celebrated as Better Conversations Week. Loren Ekroth, Ph.D., a thought leader in the field of conversation skills, started this tradition to promote enjoyable and meaningful conversations between family and friends. Here are nine tips from Loren that can help you improve the quality of your in-person and phone conversations this Thanksgiving. [Read More]
Posted in Home Phone
7 tips to overcome the challenges of running a business from home
  • November 22, 2021
In the mid-90s, way before COVID-19 made working from home a phenomenon, George Coleman began working remotely as a technology employee. He continued to work from home when he shifted gears and started his own business in 2006. George, the owner of the management consulting firm TLG Services, has decades of insights on managing work in a home setting. [Read More]
Posted in Business
How a Baltimore DJ started a national movement to help fellow entrepreneurs survive the pandemic
  • November 15, 2021
Jason Walsh found himself in a unique position in early 2020 to advocate for thousands of entertainment solopreneurs when COVID 19 pulled the plug on their businesses. [Read More]
Posted in Business
What is VoIP
  • November 15, 2021
Voice over Internet Protocol (VoIP) is the latest version of how to make a telephone connection that started when Alexander Graham Bell talked to Thomas Watson on March 10, 1876. This version transmits a call over the internet ... [Read More]
Posted in Business
Ralph Clark shares tips, 2 acronyms and an oxymoron to help nonprofits
  • November 1, 2021
Ralph (R.E.) Clark, associational missionary of the Northwest Baptist Association (NBA), has 40 years of experience running and working with non-profits. His job for the past 22 years has been to stay in close communications with all the organizations that make up the NBA and encourage them along the way. [Read More]
Posted in Business
What is a VoIP phone and how does it work?
  • September 22, 2021
A VoIP phone or IP phone is a phone that uses voice over internet technology to convert calls into digital signals to be sent over the internet. Learn about VoIP and the popular phone hardware here. [Read More]
Posted in Blog
Give your grandparents a gift they won’t want to return
  • September 7, 2021
Bring the couple who held your hand when you were a tot a gift that will help keep them safe. The Ooma Telo LTE safety phone can keep the lines of communication open, even if their electricity or internet goes out. But be prepared–you may need to do the hand-holding this time to convince them this is one gift they won’t want to return. [Read More]
Posted in Home Phone
Ooma reduces robocalls by supporting STIR/SHAKEN standards
  • July 20, 2021
Did it turn out to be a robocall with an “urgent” message about your recent Amazon purchase, an offer to extend your car’s warranty or a student loan? Then you’ve had first-hand experience with a number-spoofing call. The Federal Communications Commission has a mandate that requires phone service providers to use the new STIR/SHAKEN caller ID standards to protect you from these masquerading robocallers. [Read More]
Posted in Home Phone
Ooma vs. WhatsApp: 5 key features to consider
  • July 8, 2021
If you’re not sure how to choose between Ooma and WhatsApp, don’t worry. These communication tools each have their own strengths. Explore the different features to discover which service is better for your situation. [Read More]
Posted in Business
9 reasons to bring back your home phone
  • June 29, 2021
As Mark Twain, Stephen King and songwriter Peter Allen remind us, “Everything old is new again.” Do you still have a home phone? If not, here are nine reasons to plug one in and go back to curling that cord around your finger. [Read More]
Posted in Home Phone
The five Google Workspace business productivity apps you need.
  • June 23, 2021
Curious about Google Workspace, formerly known as G Suite, and how to use Google apps in your business? Use this essential guide to Google Workspace to learn what’s included, pricing and the most important products. [Read More]
Posted in Business
The seven essential Microsoft 365 apps to help your business succeed.
  • June 23, 2021
Use this essential guide to Microsoft 365, formerly called Office 365®, to find out how much this popular productivity cloud based software costs, how it works, and some of its most popular features. [Read More]
Posted in Business
How to design your home office for comfort and productivity in 2021.
  • June 23, 2021
There is a way to design your home office for comfort and productivity without breaking the bank. Use these tips to make the most of your home office space. If you live with other people, such as family members or roommates, discuss any changes to common areas before making them to avoid conflict. After all, a family member might need their own home office space as well. [Read More]
Posted in Business
5 Ways to observe Pride Month in 2021
  • June 16, 2021
Pride festivals are known for their colorful people, costumes, parades, balloons, foods and drinks. But like rainbows, Pride festivals sprang from a storm. June is a great time to remember that the very first Pride festival was created in 1970 to recognize the 1969 Stonewall Uprising. [Read More]
Posted in Home Phone
The platforms you need to drive e-commerce growth.
  • June 14, 2021
E-commerce in the United States soared as the pandemic made online shopping more attractive. In 2020, online shopping was 14 percent of total retail sales in the United States in Q4 2020, up from 11.3% of retail sales in Q4 2019. The year-over-year growth rate in e-commerce adoption nearly doubled compared to 2019. [Read More]
Posted in Business
Ooma Office vs. Vonage: A 2021 comparison
  • June 3, 2021
Both Ooma and Vonage are prominent players in the VoIP business phone industry. In fact, both companies have been around for more than 10 years, developing and innovating Voice over Internet Protocol technologies. Since the industry’s early. [Read More]
Posted in Business
VoIP: Best landline alternative for home phone
  • May 28, 2021
Landline phone service has come a long way since it was invented nearly 150 years ago. Up until the early 1980s, landline customers were required to rent their phones each month. Traditional home phone service still has significant limitations, and many people are looking for other options. [Read More]
Posted in Home Phone
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