Latest posts by Mike Butts

How to find the best VoIP for restaurants
  • November 21, 2023
The best VoIP for restaurants will help you manage a high volume of calls, build rapport with customers and staff, and provide a stellar dining experience for your guests. All while saving you a bundle on your monthly phone bill. [Read More]
Posted in Business Blog
7 tips to improve phone calls between healthcare staff and patients
  • November 16, 2023
Mastering the phone call will go a long way to making sure patients understand what’s going on. But how do you do that? We’ll take a look at how to leverage phone calls for better medical communications with patients in your healthcare practice. [Read More]
Posted in Blog
VoIP vs. SIP: two terms that seem similar but aren’t
  • October 31, 2023
This guide explains what VoIP and SIP stand for and how they relate to each other. Learn how they each can play a vital role in helping businesses communicate. [Read More]
Posted in Blog
5 tips to overcome phone anxiety at work
  • October 27, 2023
Many people struggle with phone anxiety, also known as telephonophobia, which takes on a unique character when it infiltrates the workplace. Learn what can be done to conquer it. [Read More]
Posted in Business Blog
What are telephone country codes and how do they work?
  • August 31, 2023
Telephone country codes are prefixes that enable international direct calling—like digital passports for virtual visits. They require an international call prefix, which exits a caller from their own national numbering system and places them into the international one. Thus, all international country codes consist of one to three digits. [Read More]
Posted in Blog
How to make your business voicemail productive, flexible and smart
  • July 21, 2023
The best way to get the most out of your business voicemail is simple, though it may involve some retraining for your team: respond ASAP. If you listen to a message while multitasking, it’s easy to forget to respond. Not a great way to make callers feel you care. [Read More]
Posted in Blog
Got vague voicemail? Here are 5 tips & 5 scripts to create professional voicemail greetings
  • June 21, 2023
If you’re a new business owner, you may have no clue where to start. Fret not: You’ve come to the right place. It’s always easier to do something new (especially if it’s mildly technical) with a guide you can tweak to fit your particular needs. Your best professional voicemail greeting will be like a 24/7 receptionist who never makes mistakes or take breaks. How do you create such a “person”? [Read More]
Posted in Business Blog
Tips and tricks for the best voicemail greeting scripts for medical and dental offices
  • June 20, 2023
As a medical professional, you know the importance of being a good communicator. You must explain complex medical and dental problems to patients in a way that they understand. You also need empathy to support them if it’s bad news. [Read More]
Posted in Blog
How to speak telecom jargon like a pro
  • January 17, 2023
This brief telecommunications glossary will demystify some common telecom terms you may encounter when researching phone services and products. At the very least, it will help impress your Bellhead (old school phone employee) and techie friends. [Read More]
Posted in Blog
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