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Roy Calvo

@rcalvo

Joined December 2021
  • author
  • twitter-flat author

Roy Calvo is Vice President of Customer Care at Ooma, responsible for customer support across all business and residential product lines, as well as inbound residential sales, partnership implementation and customer onboarding. Calvo has more than 25 years of leadership experience in customer service at telecommunications and technology companies. Prior to Ooma, he led worldwide customer support, training and customer satisfaction for Yahoo!. Calvo previously headed customer escalation for DirecTV and was operations manager for customer support at NorthPoint Communications.

Latest posts by Roy Calvo

How businesses can avoid getting fined for inappropriate or illegal text messages
  • April 15, 2024
The fight to protect consumers against inappropriate and illegal text messages is entering a new phase. Check out this post to find out how you can stay in compliance and avoid fines. [Read More]
Posted in Business Blog
Ooma joins telecom industry fight against SMS text messaging spam
  • March 20, 2023
As if robocalls bothering us at all hours aren’t bad enough, scam artists are now attempting to abuse the SMS system with huge blasts of unwelcome and often illegal text messages. [Read More]
Posted in Business Blog
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