Ooma Office
Customer Reviews

New agency

My office is a recently established insurance agency and since i needed a service to be inexpensive to assist me in building my agency and I’m glad i went with Ooma because i have not had any issues with there service. definitely will recommend any other business owners I know. - AJ from The Source

Huge Savings

I work for a nonprofit, so price of anything is very important. This system is saving us about $90 per month compared to what we had before, so that is HUGE. Pair this with the fact that we can send and receive calls from a mobile device as well as in the office space... it's a no brainer!

Ooma is wonderful.

Switching to Ooma Office has worked very well for our office. The setup was easy. Customer service has been wonderful to work with. There was an error setting up the account when we placed the order so I have several issues that only Ooma could resolve but the support team was wonderful getting those issues corrected. The flexibility to direct calls to different extensions has worked very well for our two offices. It is really nice to be able to communicate from multiple locations with just an extension number, including transferring calls. I like the method of retrieval for voicemails and faxes. The calls are very clear. We love saving lots of money from the previous landlines that we were using.CONS: I would like to see the fax system be HIPPA compliant. We do miss being able to see who is currently on a call if we need to transfer a call.

Very little support for transition to Ooma

The equipment is good. The phone line service is good. The customer assistance after is sketchy at best....Moving the lines from AT & T was really not as good as promised. Our sales person volunteered to handle all that & there are still lines that I am finding now after 3 months.We had trouble with the installation of one of the extensions that I am still grappling with, getting them back to fix their mistake takes an act of God.It will all work out for the better in the long run but be prepared to handle more of the transition than the Ooma rep mentions.

Reasonable and efficient

We are a management consulting company and we use ooma to help organize our small office. It is reasonable and efficient --- Jon, Owner of LeadValets

Owner

Good experiance

Great business phone

We are a commercial collection company and are on the phone all day long. Having Ooma has saved us tons of money but also the system is very clear so you can understand who you are talking with. Charlie from Becker Rodman

Business Development Manager

I love OOMA Office and great Sales team and Customer service is superb. Features are truly amazing like VR and Mobile App,

CEO

Fax good

OWNER

I AM VERY HAPPY WITH OOMA I HAVE VERY BEAUTIFUL EXPERIENCE WITH THIS TELEPHONE COMPANY THEY ANSWER RIGHT AWAY IN A VERY SHORT TIME. A REP NAME BRIAN HELPED ME VERY MUCH IN MY NUMBERS AND DID ALL THE WORK AND CHANGES AT HIS END EVEN SAVING ME MORE MONEY. WHEN I JOYED A GIRL NAME BRITNEY SIGNED ME UP. VERY NICE AND PREPARED PERSON. VERY HAPPY WITH THE COMPANY. THANK YOU GUYS FOR YOUR HELP.