"Blacklist" down

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etters
Posts: 11
Joined: Tue Oct 11, 2011 7:03 pm

"Blacklist" down

Post by etters » Fri May 25, 2012 1:24 pm

"Service temporarily unavailable. Please try again." This is all I get whey I try to add a number to my "blacklist." Any idea what the trouble might be?

RyanGambrill
Posts: 23
Joined: Sun Aug 29, 2010 1:28 pm

Re: "Blacklist" down

Post by RyanGambrill » Fri Jun 01, 2012 11:02 am

I am having the same problem.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: "Blacklist" down

Post by lbmofo » Fri Jun 01, 2012 11:08 am

Close your browser, re-open and try again. Or use another browser like Firefox. Or clear cookies and history and try again.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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RyanGambrill
Posts: 23
Joined: Sun Aug 29, 2010 1:28 pm

Re: "Blacklist" down

Post by RyanGambrill » Sat Jun 02, 2012 9:44 am

I have tried multiple browsers (Safari & FF). Both have the problem. Everything cleared. Still a problem.

RyanGambrill
Posts: 23
Joined: Sun Aug 29, 2010 1:28 pm

Re: "Blacklist" down

Post by RyanGambrill » Sat Jun 02, 2012 9:45 am

Also tried from iOS and MAC OSX. No luck.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: "Blacklist" down

Post by thunderbird » Sat Jun 02, 2012 10:34 am

Try powering off the Ooma device for one hour. Then repower the Ooma device and try to Blacklist the number again.

RyanGambrill
Posts: 23
Joined: Sun Aug 29, 2010 1:28 pm

Re: "Blacklist" down

Post by RyanGambrill » Sat Jun 02, 2012 3:23 pm

Ok. Tried that. Still not working.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: "Blacklist" down

Post by thunderbird » Sat Jun 02, 2012 10:14 pm

RyanGambrill wrote:Ok. Tried that. Still not working.
Next contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Please let the forum know of your progress.

Fitz
Posts: 4
Joined: Tue Jul 10, 2012 3:50 pm

Re: "Blacklist" down

Post by Fitz » Tue Jul 10, 2012 3:53 pm

I now get a message that personal blacklists are only available for premier accounts? What's up with that, taking away features?

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: "Blacklist" down

Post by lbmofo » Tue Jul 10, 2012 4:02 pm

Fitz wrote:I now get a message that personal blacklists are only available for premier accounts? What's up with that, taking away features?
Are you just coming off of a Premier trial?

/viewtopic.php?f=9&t=13999#p97561
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

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