Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#83602 by Teamtne
Thu Jun 23, 2011 5:41 am
I have no dial tone on my phone and my incoming calls go straight to voice mail. Yesterday, I received a few calls and later in the day, received a voice mail saying that the porting of my phone number from AT&T had been completed. Since then though, I haven't been able to use my home phone. Any ideas or suggestions of what might be wrong? Thanks for any and all help
#83603 by lbmofo
Thu Jun 23, 2011 5:44 am
If you were using your own number with Ooma, disconnect the phone cable connecting Ooma's "wall" port to your house walljack. Disconnect power from your Ooma for 30 seconds and reconnect. That should do the trick.
#83616 by southsound
Thu Jun 23, 2011 8:02 am

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