Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#82355 by Pazium
Fri May 27, 2011 8:01 am
I have another number on Vonage in addition to my ooma Telo system. I don't want to lose that number but I want to dump Vonage. Can I port that Vonage number to my ooma telo?
#82363 by lbmofo
Fri May 27, 2011 9:04 am
If you have basic/core/free service, porting a number over will make you lose the current Ooma number.
If you don't want that, like murphy says, get Premier or buy another Ooma and port your number to there.
#82367 by murphy
Fri May 27, 2011 9:37 am
Call Customer Support after you initiate the port and make sure they understand that the port is to be a second number and not a replacement for your existing number.
#82380 by Cyberchat
Fri May 27, 2011 2:42 pm
We used OOMA to consolidate two telephone numbers into one service plan. I reduced our monthly costs from about $80.00 to about $10.00 (using OOMA's Premier plan) for a monthly savings of about $70.00. So, our payback for the purchase of the OOMA Telo and companion Handset was less than five months.

To fully utilize both telephone numbers you'll need to have the OOMA handset. Without the OOMA handset you will not be able to make two concurrent outgoing calls or concurrently receive two incoming calls even if you have multiple non-OOMA handsets. Without the OOMA handset you will be able to receive incoming calls for both numbers but not concurrently.

I was able utilize my existing telephone handsets, wired and wireless, in conjunction with the OOMA handset without any problems. But one feature, to be able to flash the handset and answer another incoming call and then to be able to switch (flash) back and forth between the two calls, can't be done with non-OOMA handsets.

Voice quality is very good and some of the OOMA features (like multi-ring) are really convenient and weren't available in our prior service. OOMA's technical support was very responsive when I had a few questions about consolidating two telephone numbers into one OOMA service plan. Its operating without any problems.
#82393 by Pazium
Fri May 27, 2011 6:49 pm
yep I already have two ooma telo handsets. The vonage line was for a fax machine I got rid of.
I am using HP eAIO (eAll-In-One) printers for any faxing needs and its all broadband too. Anyways, I rarely fax these days.

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