Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 15
- Joined: Tue Nov 03, 2009 3:46 pm
- Location: Las Vegas, NV
I agree with SecurityTech. This myooma web response time is abysmal. C'mon Ooma -- fix it.
SecurityTech wrote:I have noticed that the "My Ooma" web portal seems to be really slow; that is, page response of 5 to 10 seconds. For example, after entering login info and then also after selecting voicemail. I have benchmarked my Internet connection and I routinely get 8+Mbps downstream and 1+Mbps upstream with ping response typical of 80ms when doing speedtest.com benchmarking to servers located in Palo Alto, CA. I do think this is a problem isolated with Ooma as all other websites respond within about 2 seconds or typically less. Anyone else experiencing poor site response from Ooma?
- Posts: 23
- Joined: Fri Jul 23, 2010 6:32 pm
This thread made me laugh out loud. The web portal is painfully slow even on a 20 MB fiber optic connection. Maybe if I break out my old 1200 baud modem....
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
We put in a few fixes and optimizations this past week, with a major optimization added yesterday. Based on our page loading metrics, it appears pages are loading much faster, but we'll continue to monitor over the weekend and through next week to make sure the performance is sustained.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Among the things that you tweaked I am sure is what I noticed as of yesterday. Dashboard's calling stats now has "Click to view your favorite callers" vs auto tabulation.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!
- Posts: 1
- Joined: Mon Oct 18, 2010 7:16 pm
The speed issues with My Ooma have significantly improved. Much more pleasant experience.
Thank you for the improvement.
- Posts: 34
- Joined: Tue Apr 13, 2010 8:32 pm
Looks like the My Ooma pages are loading quickly. Too bad. (Hey, you can't please everybody.) I was enjoying the Olde Timers(tm) telling stories, talking about 1 baud modems and having to chisel ones and zeros on the walls of their caves. Yeah, okay, my high school had a punch card computer, so it's not like I'm that much younger.
<long boring reminiscence> I do long for the days of Evans and Sutherland graphics processors. They were the size of a small cabinet, and today a small chip built into a motherboard does the same job, but the screens were huge and the graphics sure were nice. </lbr> Now that you're all asleep, I can have my cocoa.