Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#6652 by WayneDsr
Mon Apr 13, 2009 2:46 pm
I've had ooma since Feb. 1st and this is the first time it has happened to me. Not to worry.

Wayne
#6663 by KEVIN C.
Mon Apr 13, 2009 2:52 pm
System down in Maine since this afternoon (4/13/09).
Relief I found this on the forums... Wasn't sure if it was only me.
#6687 by RCH
Mon Apr 13, 2009 3:04 pm
As I was sitting here reading, OOMA has come back online. Looks like all is good in Indiana. Clicked online at 7:05 Eastern.

RCH
#6707 by nrs
Mon Apr 13, 2009 3:13 pm
Still down in Onalaska WI. Now the time is 6:12pm.

Now the down time is 5 hours and 14 minutes and counting. This is not good for a phone service.

Nr
#6719 by nefoma
Mon Apr 13, 2009 3:16 pm
Back on-line in North Carolina. Still can not log in to my account. It's 7:16 PM here.

update:

7:20 have logged into my main account and scout account.

I have been with ooma since February 04th and this is the first outage. Nonetheless, this outage is inexcusable. They should employ redundancy and failover, which they obviously don't.

I was with Vonage for five years and don't ever recall an outage of this magnitude.

Today, I had to use my Skype account and my cell phone to make outgoing calls. I potentially missed important business calls.

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