Need extra help installing your Ooma Hub or Telo system? Let us know.
#59862 by whitesox33
Tue Jul 13, 2010 3:49 pm
My setup for phones is as follows:

1 phone upstairs with answering machine
1 phone downstairs with no answering machine (same line as upstairs)
1 fax machine downstairs.

So its basically 2 phones with the same number and a fax line on a different number.

I have the old ooma core with the scout package. I am really confused on how to hook this up...any help would be great!....Thanks... :D
#59871 by southsound
Tue Jul 13, 2010 6:24 pm
#59872 by whitesox33
Tue Jul 13, 2010 6:42 pm
Thanks for the reply southsound. As for your questions, I'm pretty sure I chose to use the option of "I would like to use the Ooma system with my current phone provider." I also have cable internet and rewiring is fine if it all works out in the end.
#59875 by southsound
Tue Jul 13, 2010 8:16 pm
#59895 by bw1
Wed Jul 14, 2010 7:28 am
Once your Ooma device (Hub or Telo) has been activated, the only way to change from an integrated landline to an Ooma supplied phone number is to call customer service.
#59928 by tommies
Wed Jul 14, 2010 5:42 pm
I don't recall any problem with the old hub/scout (White) and land line integration. I believe all of the land line integration problem is with the new Telo (Black).

You need a duplex splitter (used to called ooma splitter earlier, come with ooma hub package) and two or more Line 1+ Line 2 splitter (or two jacks wall plate)

Assuming the land line is on line 1 of the house wiring.
1. plug the duplex splitter to ooma hub WALL port.
2. plug a L1+L2 splitter to a wall jack
3. connect L1 to one jack on the duplex (hub WALL port)
4. connect the remain jack on the duplex (hub WALL port) to the WALL port of the scout. It should be nearby.
5. connect the L2 to the scout PHONE port. Now your house wiring will have the scout dial tone on Line 2. You need a Line 1 + Line 2 splitter at each wall jack where you want to connect a phone.

You can install the scout away from the hub, however, the call quality on the scout will be decrease with the distance from the hub (the overall length of the wires)

Whenever a Line 1 + Line 2 splitter is required, a two-jack wall plate can be used, and it certainly looks better.

If you willing, switch the land line to use Line 2 (at the NIB) and only one L1+L2 splitter is need, and the scout dial tone will be on L1. You're sure will love it without all the L1+L2 splitter plugged in everywhere.

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