just came back to check on ooma and more fees

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robl45
Posts: 11
Joined: Wed Oct 28, 2009 7:39 am

just came back to check on ooma and more fees

Post by robl45 » Thu May 20, 2010 5:51 am

ROFL, everytime i come back and I'm ready to purchase, there are more fees on this thing, I was okay with the 12 bucks a year, but now its up to close to 4 bucks a month for my location. its funny because when I said before that opening the door to fees would lead to higher and higher fees, people told me I was nuts. looks like ooma is going the same way as any other company, will just keep increasing and increasing.

so the question is, if I buy a hub and scout combo, will it still be free?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: just came back to check on ooma and more fees

Post by Groundhound » Thu May 20, 2010 6:20 am

robl45 wrote:ROFL, everytime i come back and I'm ready to purchase, there are more fees on this thing, I was okay with the 12 bucks a year, but now its up to close to 4 bucks a month for my location. its funny because when I said before that opening the door to fees would lead to higher and higher fees, people told me I was nuts. looks like ooma is going the same way as any other company, will just keep increasing and increasing.

so the question is, if I buy a hub and scout combo, will it still be free?
In general, what it says on your retail outer box is what you will have. There's lots of discussion on the forums about this so searching will probably turn up any specific answers you seek.

For anyone who may wonder how someone who is not yet a customer was able to join the forum, Ooma briefly opened registration to anyone in October of last year. The influx of spammers and trolls quickly made them reverse that decision.

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Technologist
Posts: 4
Joined: Tue May 04, 2010 9:33 am

Re: just came back to check on ooma and more fees

Post by Technologist » Thu May 20, 2010 6:58 am

RadioShack version is still without fees...just make sure it says so on the box.

and it is on sale this week for $199.95.

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DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: just came back to check on ooma and more fees

Post by DTMF » Thu May 20, 2010 6:59 am

robl45 wrote:ROFL, everytime i come back and I'm ready to purchase, there are more fees on this thing, I was okay with the 12 bucks a year, but now its up to close to 4 bucks a month for my location.
Blame it on the government where you live. They're the ones imposing the taxes and fees. In my part of the country, we're still paying the 12 bucks. :cool:
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

sfhub
Posts: 348
Joined: Fri Jan 22, 2010 6:22 am

Re: just came back to check on ooma and more fees

Post by sfhub » Thu May 20, 2010 7:50 am

Could you give me a zip that results in $1/mo ($12/year)?

Thanks

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DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: just came back to check on ooma and more fees

Post by DTMF » Thu May 20, 2010 8:02 am

sfhub wrote:Could you give me a zip that results in $1/mo ($12/year)?

Thanks
Mine used to be in that category. It seems to have changed. I tried a dozen other zips around the country and got the same $3.47. Guess these fees are Federal. :cry:
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

robl45
Posts: 11
Joined: Wed Oct 28, 2009 7:39 am

Re: just came back to check on ooma and more fees

Post by robl45 » Thu May 20, 2010 8:04 am

and this was exactly what ooma wasn't supposed to be charging for. at this point, i'll probably get a nettalk, its the number porting with ooma that interests me, but the fees are obscene. first nothing, then 1 dollar a month, then over 3 dollars a month, thats what 300% increase already?

sfhub
Posts: 348
Joined: Fri Jan 22, 2010 6:22 am

Re: just came back to check on ooma and more fees

Post by sfhub » Thu May 20, 2010 8:44 am

If you had signed up when you originally wanted to, Ooma would still be charging you nothing or the second time you resonsidered, $11.75. That they had to raise prices on new customers is the cost of doing business. I think they are doing the right thing by honoring the prices they advertised with on their earlier products.

robl45
Posts: 11
Joined: Wed Oct 28, 2009 7:39 am

Re: just came back to check on ooma and more fees

Post by robl45 » Thu May 20, 2010 8:52 am

sfhub wrote:If you had signed up when you originally wanted to, Ooma would still be charging you nothing or the second time you resonsidered, $11.75. That they had to raise prices on new customers is the cost of doing business. I think they are doing the right thing by honoring the prices they advertised with on their earlier products.
yea, okay, well i was right before, and i'll bet I'll be right again, you will be paying increased rates very soon, because once your info is on file and they can charge you, they will just keep doing it. they can't do it on hub and scout because they never got card information from people and authorization to do it.

murphy
Posts: 7250
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: just came back to check on ooma and more fees

Post by murphy » Thu May 20, 2010 8:54 am

sfhub wrote:Could you give me a zip that results in $1/mo ($12/year)?

Thanks
If you are in the $11.75 per year category, the zip code application doesn't apply to you. It only applies to those that bought their unit after April 1 and are subject to monthly fees.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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