Need extra help installing your Ooma Hub or Telo system? Let us know.
#55359 by utahsnow
Wed May 12, 2010 8:10 am
Installed my Telo last night and activated it. Outbound calls worked as soon as the Telo finished updating. About two hours later, I was finally able to call my Ooma number from another phone, my existing landline. But, I can not call my Ooma number from my cell phone, even this morning some 18 hours after my Telo was activated. When I try from my cell phone, I get a message saying that the call cannot be completed as dialed.
#55363 by southsound
Wed May 12, 2010 8:35 am
Are you dialing all 10 digits of your ooma number from your cell phone? Give it a try and report back. If you are not able to get through this way, you will need to call ooma support and open a ticket: 888 711-6662.

And welcome to ooma and to the forum! You're going to like it here! :cool:
#55367 by murphy
Wed May 12, 2010 9:39 am

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