Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 3
- Joined: Thu Nov 26, 2009 7:16 pm
I have a dumb question. If I plug my computer directly into the Home port on my Ooma hub I can get to setup.ooma.com. However, I usually have my computer plugged into my router that is then plugged into the Ooma hub (which is plugged into the cable modem). When I'm plugged into my router I can't get to setup.ooma.com. My DNS server comes back to me with "You tried to visit setup.ooma.com, which is not loading." Do I have to put my computer in the DMZ to get it to go to setup.ooma.com? If so, I'm not behind my router's firewall which I'd like to be behind.
I can get to every other website just fine through my router just not setup.ooma.com. Can anyone explain what is going on? Thanks.
- Posts: 797
- Joined: Wed Apr 01, 2009 8:16 am
- Location: North Olympic Penninsula, WA
Yes and when you get there put the IP address assigned to your ooma into the DMZ. Then you will be able to access it via that IP address.