Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#26368 by stryknyn
Thu Oct 15, 2009 6:45 am
I just received the ooma hub in the mail and for the last 15 minutes i have gotten "unable to process request" when logging into my ooma. I finally got in and now when i try to checkout my porting request the billing page is giving me the following error

Please check out following fields

* [0] System Could Not Complete Your Request - Please Re-Try Or Contact Support.
#26692 by ntoy
Fri Oct 16, 2009 11:03 am

In reviewing your account, it appears that you were successful in entering your credit card.
With the launch of My Ooma web portal, we are continuing to refine & address any known issues
that come up. In regards to the error you received, I am unsure. I can only speculate that your session
may have timed - out. I'll continue to monitor if others are reporting this same issue.

I do see a Letter of Agreement(LOA) waiting to be processed for your number port. Everything seems to be in order.
#27167 by robertsm
Sun Oct 18, 2009 7:45 am
I'm having the exact same problem while trying to port a number. Is there a workaround?

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