Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#26350 by 1stlink
Thu Oct 15, 2009 4:17 am
I can't stop call forwarding on my 2nd line! I had set both lines ringing on my mobile phone but when I turned the forwarding off it did NOT turn off my 2nd (Scout) number.
I don't see any way to correct this in the new My Ooma"
Moments ago I did turn forwarding ON for "system failure". I don't know yet if that will stop the other forwarding problem.

#26356 by murphy
Thu Oct 15, 2009 5:25 am
If the second phone number is assigned to a scout, you have to log into My Ooma using that phone number to control it's characteristics.
#28435 by 1stlink
Thu Oct 22, 2009 6:08 am
Thanks Murphy, but now I get a message that says there is a problem with doing that, try later, etc. I'll keep trying. At least I now know the required procedure.

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