Clicking on links routes to login page

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rajeev_mahajan
Posts: 202
Joined: Fri Feb 20, 2009 7:16 pm

Clicking on links routes to login page

Post by rajeev_mahajan » Fri Oct 09, 2009 8:24 am

This is happening today on both IE8 and Firefox (Win XP Pro): Clicking on links on the sidebar (Call Forwarding, System etc) keeps routing me to the login page with a Session Expired message above the login fields.

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Clicking on links routes to login page

Post by Bobby B » Fri Oct 09, 2009 8:58 am

We're taking a look at this one right now -- I'll send an update out as soon as this one's fixed.
Bobby B

eburley
Posts: 1
Joined: Fri Oct 09, 2009 9:19 am

Re: Clicking on links routes to login page

Post by eburley » Fri Oct 09, 2009 9:25 am

I'm getting the same behavior. tried it in IE and Firefox. Not the best experience for my first day with an ooma.
on the letter of agreement page I get an "The change you wanted was rejected." message sporadically. If I get through that page, (not a sure bet), and provide CC information, that errors out on submit every time. Not the most confidence inspiring handling of my cc info ever.

btw, my guess: This feels like a web farm situation where not every host or web is talking to the same session or auth providers.

bluesgene
Posts: 19
Joined: Fri Jul 11, 2008 3:55 pm
Location: Chepachet, RI

Re: Clicking on links routes to login page

Post by bluesgene » Fri Oct 09, 2009 6:33 pm

I'm having the same problem today also.

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