Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#111474 by hehateme
Wed Jul 03, 2013 6:44 pm

I am a new customer. I live in area code 763. Today I was making some local calls in the same area code and many phone numbers did not work. What can we do to fix this issue. I used my cell phone and I was able to call the same numbers.
I had read that I may have trouble calling numbers but I was not expecting my local number to not work.

#111480 by murphy
Thu Jul 04, 2013 6:53 am
Are you using 7 or 10 digit dialing?
#111496 by penman
Thu Jul 04, 2013 11:06 am
Count me in to having the same problem. I reside in Canada (Eh) in the 705 area code. I can call my neighbo(u)r at the 422 exchange ok but when I try to call the same exchange (422) a few hundred numbers out, I get a recording saying that the number is a long distance call. I too made the call ok with my cell phone.
:?: :?: :?:
#111499 by hehateme
Thu Jul 04, 2013 2:21 pm
I was trying 10 digit numbers even in my own area code.
I used 7 digit number and the same number which was not working is now working.
I will do some more testing to determine if the issue was related to 10 digit dialing.
#111501 by murphy
Thu Jul 04, 2013 3:46 pm
Do you have 10 digit dialing enabled in your my.ooma account?
That is required to use 10 digit dialing.

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