Customer Service

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Posts: 41
Joined: Fri Aug 21, 2009 9:20 pm
Location: Phoenix

Customer Service

Post by DrewAZ » Mon Nov 15, 2010 5:19 pm

Last week I called CS to switch my account from a Hub to a Telo.

I am pleased to report that the call was answered quickly, the process went smoothly and all is well!

Today I received a satisfaction survey via email which I thought was nice.

I remain pleased with the phone system and the company.

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Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle

Re: Customer Service

Post by lbmofo » Fri Nov 19, 2010 11:14 am

Great to hear this.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!


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