Called party does not get sound.

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Michel Rousselin
Posts: 3
Joined: Thu Oct 28, 2010 6:48 am

Called party does not get sound.

Post by Michel Rousselin » Thu Oct 28, 2010 2:38 pm

I have a router/modem combination (ActionTec), a computer, an Ooma Telo and two handsets.
Often, when I dial a number, I hear the answering party clearly but they don't get any sound. - "Hello...Hello...Hello..." then they hang up and I have to call them on my cell phone. This happens with either handset. I tried the Ooma tech support, was routed to the Philippines which took for ever and I was assured that this has nothing to do with the "Mute" thing that keeps popping up on my handset. I am surprised that there is no available Ooma support technician.
Thanks for any advice.
Michel Rousselin

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