DTMF & Ooma Hub

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
heatvent
Posts: 2
Joined: Fri Oct 22, 2010 8:22 pm

DTMF & Ooma Hub

Post by heatvent » Fri Oct 22, 2010 8:31 pm

Ok, I have the hub and I use a pc based phone answering system. DTMF (specifically the hash key ... #) doesn't seem to pass through. I have seen some reference to the telo receiving an update to allow this. Can DTMF be passed through the Hub or do I need to have a Telo?

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: DTMF & Ooma Hub

Post by lbmofo » Fri Oct 22, 2010 9:06 pm

With Hub, incoming DTMF doesn't work. Telo recently got a fix via firmware.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: DTMF & Ooma Hub

Post by ajw522 » Fri Oct 22, 2010 9:07 pm

Hub is never going to receive DTMF. You'd have to get a Telo for that, which lbmofo just mentioned, got a software update allowing incoming DTMF signals.

ajw522
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

heatvent
Posts: 2
Joined: Fri Oct 22, 2010 8:22 pm

Re: DTMF & Ooma Hub

Post by heatvent » Fri Oct 22, 2010 9:24 pm

That's kinda what I figured. Thanks for confirming. Bit of a bummer though. So now is it worth buying a Telo and taxes every month for DTMF?

User avatar
roadshow
Posts: 204
Joined: Mon Aug 09, 2010 12:09 pm
Location: Rochester, NY
Contact:

Re: DTMF & Ooma Hub

Post by roadshow » Sat Oct 23, 2010 3:40 am

heatvent wrote:That's kinda what I figured. Thanks for confirming. Bit of a bummer though. So now is it worth buying a Telo and taxes every month for DTMF?
If you already have a "tax free" hub, and upgrade to a Telo through OOMA, you will hsve a tax free Telo. You will be grandfathered in.

Post Reply