Faxing not working today?

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RedStripe
Posts: 22
Joined: Thu Jul 30, 2009 5:23 am

Re: Faxing not working today?

Post by RedStripe » Thu Oct 07, 2010 9:16 am

Thanks for all the feedback everyone. I emailed Ooma yesterday and just got a generic response they probably send everyone that asks about faxing. Anyone know how do we contact someone that actually works at Ooma to get a fix to our problem?

RedStripe
Posts: 22
Joined: Thu Jul 30, 2009 5:23 am

Re: Faxing not working today?

Post by RedStripe » Fri Oct 08, 2010 7:25 am

Tried a fax this morning and it worked! Anyone else seeing this? It's either a fluke or someone changed something back.

lmaustin03
Posts: 3
Joined: Tue Oct 05, 2010 1:26 pm

Re: Faxing not working today?

Post by lmaustin03 » Fri Oct 08, 2010 8:45 am

RedStripe wrote:Tried a fax this morning and it worked! Anyone else seeing this? It's either a fluke or someone changed something back.
I tried this morning and no luck. Is yours still working?

RedStripe
Posts: 22
Joined: Thu Jul 30, 2009 5:23 am

Re: Faxing not working today?

Post by RedStripe » Fri Oct 08, 2010 3:19 pm

lmaustin03 wrote:
RedStripe wrote:Tried a fax this morning and it worked! Anyone else seeing this? It's either a fluke or someone changed something back.
I tried this morning and no luck. Is yours still working?
Yup. No change in my setup, but it went from not working to working today. Last time I successfully faxed out was around noon, didn't have any failed faxes today.

milanored
Posts: 4
Joined: Mon Oct 04, 2010 3:44 pm

Re: Faxing not working today?

Post by milanored » Sun Oct 10, 2010 10:27 am

My fax works without any problem.

lmaustin03
Posts: 3
Joined: Tue Oct 05, 2010 1:26 pm

Re: Faxing not working today?

Post by lmaustin03 » Sun Oct 10, 2010 11:41 am

I guess I am just the unlucky one then. Mine still won't work. I just tried again. I haven't been able to fax for 6 days now. It is getting really frustrating to say the least. :x

ntoy

Re: Faxing not working today?

Post by ntoy » Tue Oct 12, 2010 11:47 am

Hello,

Our engineering team is investigating the issue.

OomaGirl
Posts: 39
Joined: Sun May 30, 2010 8:41 pm

Re: Faxing not working today?

Post by OomaGirl » Tue Oct 12, 2010 1:25 pm

I sent a fax successfully just now. (Well I sure hope it comes out legible on the other end.) So my problem has disappeared recently.

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wpwood3
Posts: 37
Joined: Sun Jul 25, 2010 5:39 pm
Location: Atlanta, GA
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Re: Faxing not working today?

Post by wpwood3 » Tue Oct 12, 2010 2:36 pm

I was unable to send a FAX today but could send one last weekend.
I used *99 and set my machine to a low baud rate. Still no joy.

I have never been able to receive FAXes on Ooma but, I rarely use that anyway. FAX mode doesn't seem to help me.

silvereyes
Posts: 11
Joined: Tue Apr 06, 2010 7:44 am

Re: Faxing not working today?

Post by silvereyes » Tue Oct 12, 2010 8:29 pm

few days ago, none of my faxes went thru. Faxing thru the hub with *99, fax machine on low baud rate, nothing helped. Haven't tested it lately, but I'll provide an update as soon as I fax again.

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