Wifi internet stopped working when I was on phone

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iparrajp
Posts: 13
Joined: Mon Sep 20, 2010 10:10 am

Wifi internet stopped working when I was on phone

Post by iparrajp » Tue Sep 21, 2010 9:32 pm

Hey everyone.

Tonight when I was on the phone with laptop open (Windows 7 with 802.11 N wireless card) the wifi seemed to stop working. All the pages times out and didn't load.

I went to another computer (older model running Windows XP with 802.11 b/g wireless card) and it worked fine.

After I hung up the phone all the pages loaded just fine.

I have a Belkin N router.

Any ideas? I was thinking maybe the cordless phone I was on (Uniden 5.8 ghz) had something to do with it...but why did the other computer (XP) work?

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Wifi internet stopped working when I was on phone

Post by murphy » Wed Sep 22, 2010 1:11 am

What frequency is your router set to use?
Wireless n can use 2.4, 5.8 or both depending on the router.
A 5.8 GHz cordless phone and a 5.8 GHz router signal will interfere with each other.
That's why there are many recommendations on the forum to use DECT 6 phones which use 1.9 GHz.
Customer since January 2009
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southsound
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Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Wifi internet stopped working when I was on phone

Post by southsound » Wed Sep 22, 2010 7:59 am

Also important to note that some 5.8 ghz phones actually use both 5.8 ghz and 2.4 ghz signals. The 2.4 ghz spectrum is used for signaling and can play havoc with your wifi. Murphy's suggestion regarding using the 1.9 ghz DECT 6 phones is a great one. Most of these phones also have feature sets that blow the older phones out of the water. You can get a nice multiple handset system with 5 handsets for about $80-100 on sale.
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