Anyone is customer service

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urbanamom
Posts: 1
Joined: Tue Mar 10, 2009 3:08 pm

Anyone is customer service

Post by urbanamom » Tue Mar 10, 2009 3:11 pm

Hi

I have tried for three days to get in touch with customer service. I have sent three emails and I am currently on hold waiting for someone to pick up. I have an issue on porting. When I sent in the paperwork, I transposed the ooma number. How will ooma be able to tell what ooma account to port the number for?

Also, I am still waiting on a status of porting to me email address.

bmice
Posts: 33
Joined: Tue Mar 10, 2009 11:01 am

Re: Anyone is customer service

Post by bmice » Tue Mar 17, 2009 7:29 pm

just hang in there.....they are under-staffed. i had tons of problems with this....just keep buggin them. also make sure you give the process at least 3 weeks.

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