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#4331 by urbanamom
Tue Mar 10, 2009 3:11 pm
Hi

I have tried for three days to get in touch with customer service. I have sent three emails and I am currently on hold waiting for someone to pick up. I have an issue on porting. When I sent in the paperwork, I transposed the ooma number. How will ooma be able to tell what ooma account to port the number for?

Also, I am still waiting on a status of porting to me email address.
#4869 by bmice
Tue Mar 17, 2009 7:29 pm
just hang in there.....they are under-staffed. i had tons of problems with this....just keep buggin them. also make sure you give the process at least 3 weeks.

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