Calling on 2nd Line

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RyanGambrill
Posts: 23
Joined: Sun Aug 29, 2010 1:28 pm

Calling on 2nd Line

Post by RyanGambrill » Sat Sep 18, 2010 7:19 am

Assume that line 1 is not being used.

When using my telo handset, how do I choose line 2 to make an outbound call?

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Calling on 2nd Line

Post by southsound » Sat Sep 18, 2010 7:38 am

Lines and phone numbers are not the same thing on ooma systems - but what you want to do, I presume, is pass your second number's CID on the call. Simple step: press **1 and you will receive a confirmation stutter dialtone - then dial the number as you normally would. The outgoing CID will be set as the second number. You can also use a similar code to force the first number, even if the first line is in use. Pressing **0 gives you the first CID when dialing. If you have more than two numbers, for number 3 press **2, for number 4 press **3 and for number 5 press **4.

Note that when calling using these other CID's your system may still use Line 1 if no other calls are in progress. Again, the Line number and phone number are only loosely related.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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