Probably some where in a phone company's routing tables your name and phone number is missing or is entered incorrectly.featherz wrote:I am now getting this also, only on calls from my own area code. The people calling me are on a landline or corporate system (one college and one post office).
Was there ever a resolution to this problem? Of course, it's the people trying to reach me to give me a job that can't get through.. I don't get any record of them calling on my call logs and people calling from other area codes can get through fine. Tried to call OOMA, but sat on hold and gave up.. email told me to call OOMA. I've rebooted the telo, rebooted the router.
I can call out fine, but why are callers from my own area code getting the 'disconnected' message?
You need to find out who the phone service provider is for the people that are calling you. See if it's the same provider. Then get one or more of the people that are trying to reach you to call their phone service provider, and tell the provider that they can't reach a working number (your Ooma number).
Also call Ooma Customer Support and report your porblem:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Also just to be sure there is an outside change this is blocking your inbound calls, go into My Ooma and temporarily disable Blacklists at https://my.ooma.com/blacklists and Privacy>Anonymous Call Block at https://my.ooma.com/privacy .