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#60222 by sean83
Mon Jul 19, 2010 8:15 pm
My cousin, who lives in Canada, could not call my ooma number. Is this a known problem? Is there a workaround? She was able to call my landline without problem. thanks,
#60263 by bw1
Tue Jul 20, 2010 11:57 am
There shouldn't be any problem calling from Canada, though I've never received one. You could check with support to see if there is a call routing problem to your number.
#60335 by sean83
Wed Jul 21, 2010 12:17 pm
Technical Support point out that my account was setup to reject anonymous call, and internatioanl calls will not show a caller ID, hence rejected. Thanks for all the reply and help.
#60345 by southsound
Wed Jul 21, 2010 1:31 pm
sean83 wrote:Technical Support point out that my account was setup to reject anonymous call, and internatioanl calls will not show a caller ID, hence rejected. Thanks for all the reply and help.

What a great tidbit of knowledge! I'm sure this will help others too. Thanks for sharing the resolution.

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