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#3890 by mvalpreda
Tue Mar 03, 2009 5:03 pm
All incoming calls to my Ooma number are going straight to voice mail. I can make outgoing calls without issue. The status light is blue and the red envelope is lit even though there is no voice mail.

Thoughts? Support numbers seem to take forever to answer. About ready to return this already.
#3892 by southsound
Tue Mar 03, 2009 5:55 pm
This one is easy. When you hold the envelope (send to voicemail) button down for 3 seconds, it toggles between "do not disturb" and regular incoming call function. When you are in "do not disturb" the light is iluminated and your calls will go straight to voicemail.

Just hold down the button until the light goes out and all will be normal.

Enjoy your ooma!

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