fax enable not working

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jkain
Posts: 1
Joined: Wed Jun 23, 2010 6:30 pm

fax enable not working

Post by jkain » Wed Jun 23, 2010 6:32 pm

This is the error message I get when trying to enable the fax:

"There were problems with the following fields:

* Update Failed: Cannot Alter AdmDid as MultiRing is enabled but no number is provided for AdmDid PK[3ev2qmvdzjpejjrk42wvncu8hibhdfyt]"

Does anyone have any suggestions?

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: fax enable not working

Post by lbmofo » Wed Jun 23, 2010 6:33 pm

Disable multi-ring and try again. If you don't have Premier, you need to call into customer service to turn multi-ring off.
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